Support

Help & troubleshooting

Common questions about the app, the beta program, and how to get help from the team.

Frequently asked

When will the app be available?+

Crown & Gavel is targeting a public iOS release in October 2026. Waitlist members get invited to closed betas ahead of launch.

Which devices are supported?+

iPhone 14 Pro and newer at launch. Older Apple silicon devices may be added as we optimize the model.

Does the app work in complete darkness?+

The model needs a small number of photons — starlight, ambient city glow, or a nearby light source is usually enough. It is not a thermal imager.

Do you send my video to the cloud?+

No. All inference runs on-device using the Neural Engine. Video never leaves your phone.

How is battery use?+

Continuous use draws power similar to shooting 4K video. We recommend a topped-up battery for long night sessions.

I found a bug in the beta.+

Please write to us through the contact page with your device model, iOS version, and a short description or clip if possible.

Still need help?

If you can't find what you're looking for, send us a note through the contact page. Include your iPhone model and iOS version so we can reproduce anything you're seeing.